Customer booking portal

Customer Self-Service Cab Booking Portal for Your Clients

Let your clients add bookings themselves. With DutyGo's customer admin login, a request goes straight to your booking list, ready for allocation, and the customer follows it from created to billed.

DutyGo trip bookings list with guest, duty type, date and status columns (sample data)
Customer admin login

No more repeated calls to book or check a trip.

Customers get their own login. They add a booking directly to their admin, which is the operator or company that serves them.

  • The booking arrives instantly in the operator's booking list.
  • The customer follows the status from created to billed.
  • The customer can share the live tracking link with their guests.
  • Each customer sees only their own organisation's data.

Companies that book for many employees use the corporate car booking system, which also lets them assign bookings to their vendors.

Self-service booking, with the operator in control

What your customers get.

Customer admin login

A login for each customer to add and follow bookings without phone calls or message threads.

Straight to allocation

The request lands in the booking list, where dispatch can allocate a vehicle and driver.

Status they can follow

From created to billed, with the status history on the trip.

Tracking link for guests

Guests see only their own vehicle on a map, and only while the trip is running.

Invoices and reports

Duty slips and invoices come from the completed trip, and reports download as PDF or CSV.

Separate data per client

Data is organised per organisation, and roles control what each user can see.

How it works

From request to billed trip

1

Log in

The customer signs in with their own customer admin login.

2

Add the booking

They enter guest, pickup, drop, duty type and schedule.

3

Operator allocates

The operator assigns a vehicle and driver and notifies them.

4

Follow and share

The customer follows the status and shares the tracking link with guests.

Related solutions

Booking portals for companies, operators and cities

Companies use the corporate cab booking management workflow to book for staff and guests. Operators who want to see the full lifecycle can read about the online trip booking management system behind the portal.

See cab booking management software for the booking screen, and the local guide for cab booking software in Pune.

Questions

Customer Booking Portal: common questions.

More answers are in the DutyGo FAQ.

Is this a public app where anyone can book a cab?
No. It is a login for the customers of an operator or company that uses DutyGo. DutyGo does not run a taxi service.
Can individual customers book through the portal?
Individual and business customers can use a customer admin login to add bookings directly to the operator's admin. Request a demo to confirm how to set up your own customers.
Do customers need to install an app?
No. The web app works on desktop, tablet and mobile browsers. Native customer apps with push notifications are on the roadmap.
Can customers see the vehicle on a map?
They can share a secure tracking link with their guests that shows only the vehicle for the trip, and only while the trip is running. A GPS device must be linked to the vehicle.

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