FAQ
Frequently asked questions.
More answers are in the homepage FAQ. Can't find what you need? Talk to our team.
About DutyGo
What is DutyGo?
DutyGo is a web platform for managing cab duty bookings, vehicle and driver allocation, live tracking, duty slips and invoices.
Do I need to install anything?
No. DutyGo runs in your browser. Drivers update trips from a simple link on their phone.
Is a mobile app available?
A mobile app is on the roadmap. The web app already works on mobile browsers.
How do I get started?
Request a demo and our team will set up your organisation, users and vehicles.
Tracking & drivers
How does live tracking work?
Vehicles with a GPS device (linked by IMEI) appear on a live map. You can also replay past trips by date range.
Can my customers track their own vehicle?
Yes. A secure link shows only their vehicle and expires after the trip.
Can drivers record toll and parking?
Yes. Drivers add toll, parking and other bills with a photo of each bill, and verify the trip with the guest's signature or OTP.
Bookings, access & reports
Can companies and customers book on their own?
Yes. Companies use a corporate admin login to add bookings and assign them to their vendors. Customers use a customer admin login to add bookings directly to their admin.
Can I control what my staff can see and do?
Yes. Create roles and assign permissions per screen and action.
Which duty types are supported?
HR-KM (Local), Day-KM (Outstation), Long Duration (Monthly) and Flat Rate.
Can I manage multiple companies and vendors?
Yes. DutyGo supports system admin, vendor and company organisations with separate users and data.
Can I export reports?
Yes. Download reports as PDF or CSV.
Solutions
Does DutyGo support outstation duties?
Yes. Day-KM (Outstation) is a duty type, with pricing by city, vehicle group and package, kilometre checks and toll and parking bills with photos. See outstation cab management software.
Can my customers book through DutyGo?
Yes. Customers use a customer admin login to add bookings directly to their admin and follow them to billing. See the customer booking portal.
Is DutyGo employee transportation software?
DutyGo manages booked employee and guest cab duties for corporate clients through a corporate admin login. It does not plan shift rosters or fixed commute routes. See employee transportation management.
Can drivers and vehicle owners both use DutyGo?
Yes. Owners and vendors allocate their own vehicles and drivers, and drivers update trips from a link on their phone. See chalak–malak booking management.
No questions match your search. Ask our team.
Ready to simplify your duty operations?
See DutyGo in action with a free walkthrough tailored to your fleet.