Chalak–Malak Booking Management for Drivers and Vehicle Owners
In the cab trade the malak is the vehicle owner or operator and the chalak is the driver. DutyGo gives owners and vendors one system to allocate their own vehicles and drivers, and gives drivers a simple phone link to update each trip.
Keep the owner, the driver and the trip on one record.
Calls and chat messages are how many owners still hand a duty to a driver. DutyGo turns that handoff into a record that both sides can rely on.
- Owners and vendors maintain a vehicle master with registration number, vehicle type and GPS device.
- A duty is allocated to one of the owner's vehicles and drivers, and can be changed later.
- The driver is notified by SMS or email and opens a link on the phone.
- The driver starts and ends the trip, confirmed by the guest's signature or OTP.
Owners who serve several clients keep each client's data separate. See cab vendor management software.
What each side does in DutyGo.
Owner's vehicle master
Registration number, vehicle type and GPS device (IMEI), grouped with vehicle groups for easy assignment and pricing.
Driver allocation
Allocate or change the vehicle and driver for any trip, with SMS or email notification.
Driver trip updates
Drivers start and end the trip from a link on their phone, with kilometres checked automatically.
Expenses with bill photos
Toll, parking and other bills are added with the amount and a photo, and attached to the trip.
Duty slip and invoice
The owner or operator bills from the completed trip, with the guest signature on the slip.
Roles and permissions
User accounts for dispatchers, managers, accountants, vendors and drivers, each with the screens their role needs.
From duty to driver to invoice
Receive the duty
A company or operator assigns the booking to the owner or vendor.
Allocate
The owner picks one of their vehicles and a driver and notifies the driver.
Driver runs the trip
The driver starts and ends the trip, adds bills and verifies with the guest.
Close and bill
The duty slip and invoice are generated from the record.
More for owner-operators and vendors
The trip record behind this workflow is described in the online trip booking management system overview. Owners with several vehicles may also want fleet management software, and clients can book through a customer self-service cab booking portal.
Is DutyGo a marketplace that matches drivers with vehicle owners?
Do drivers need to install an app?
Can an owner keep their trips separate from other owners'?
Can the driver record toll and parking?
Find what you need.
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